​

Creative Journal Delivery

 

Our creative journals are made-to-order. It takes about 5 business days to print and bind a book. Shipping can take an additional 1 to 5 business days, depending on the shipping method you choose at checkout.

 

Creative Journal Shipping

 

We work with a print on demand company for shipping and delivery of our creative journal. This allows us to eliminate the need for maintaining an inventory, as our creative journals are printed and shipped directly from the print on demand company's facility.

 

Order, Tracking, and Delivery Information

 

Once your order ships, you'll also receive tracking updates directly to the email used to place your order.

 

If your order has shipped and there's no link to a tracking number this means you selected a non-trackable method. (Most shipping methods are trackable, and methods that aren't trackable will show non-trackable next to the estimated delivery dates at check-out).

 

Late Orders or Orders Missing Delivery Date

 

Still waiting for your creative journal order and it's past the expected delivery date? We're very sorry to hear that. 

 

When you place an order, you'll see estimated delivery dates at checkout. The date you select is the estimated date your order will arrive by.

 

You'll also receive tracking updates to your email once your order ships. If there are any delays or problems with your delivery, you'll also be notified by email.

 

Please check your order's tracking information and contact the courier directly regarding any problems with your delivery.

 

If you're still having trouble getting your package after contacting the courier please contact us at support@lotustheoryny.com for more help. Include your order number so we can more quickly investigate.